Privacy Policy

Effective Date: 06.08.2025

This Privacy Policy explains how OÜ Puiga Soojus, operating under the brand name Concrete Wolf, collects, uses, and protects your information when you visit our website.

1. Information We Collect

We collect two types of information:

  • Usage Data: When you browse our site, we automatically collect data such as your IP address, browser type, device information, and pages visited. This is done through tools like Google Analytics, Yandex Metrica, and Meta Pixel. We also use Google’s ReCaptcha to protect webforms against spam.
  • Personal Data: If you choose to submit information through our webforms (e.g., name, email, phone number), we collect that data to respond to your inquiry or provide services. The same applies, if you provide personal data via other communication channels (like sending us an email).

2. How We Use Your Information

  • Analytics & Advertising: We use Google Analytics, Yandex Metrica, and Meta Pixel to understand user behavior, improve our website, and optimize advertising, we also use Google’s ReCaptcha for security. Data collected via Google Analytics may be shared with Google Ads for targeted advertising. Meta Pixel helps us track interactions and deliver relevant ads on Meta platforms (e.g., Facebook, Instagram). Yandex Metrica provides insights into user engagement and site performance. Google’s ReCaptcha provides protection for webforms against spam.
  • Communication: Personal data submitted via webforms is used solely to respond to your requests or provide relevant information. We do not share this data with third parties. The same applies, if you provide personal data via other communication channels (like sending us an email).

3. Data Sharing

  • Third-Party Services: Usage data may be shared with Google, Meta, and Yandex for analytics and advertising purposes. Personal data submitted through webforms is not shared with third parties. 
  • As we use hosting service for our website – Zone Media OÜ – they may still have access to personal data, their privacy policy:  https://www.zone.ee/en/zone-media-ou-privacy-policy/

4. Data Security

OÜ Puiga Soojus takes reasonable measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

5. Cookies

6. Removal of Personal Data

You have the right to request the removal of your personal data from our systems. We will honor such requests unless the data is required for:

  • Compliance with legal obligations (e.g., tax reporting, business activity documentation)
  • Security and fraud prevention
  • Record-keeping necessary for regulatory or governmental authorities

To request data removal, please contact us using the details below. We will respond within a reasonable timeframe and inform you of any data that cannot be deleted due to legal or operational requirements.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at: info@concretewolf.eu